Refund and Cancellation Policy
Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before taking the services.
In case of dissatisfaction from our services, clients have the liberty to cancel their services and request a refund from us. Our Policy for the cancellation and refund will be as follows:
For Cancellations please contact the us via contact us link.
If the matter is not related to RTI Act 2005 but the customer has paid for the service then customer is liable to inform the same to us within 1 business day. We will cancel the service & refund the amount after deduction of 25% charge within 7 business days. No request will be entertain after 1 business day.
In other scenario, once the application filed in our portal by the customer, it can’t be cancelled. However, payment made by the customer will be secured with us, for any other RTI application within 1 year from the date of payment.
We will refund the entire money only if we fail to file the RTI application from our end. Applicant need to apply for the same via email at firstname.lastname@example.org .
Once we receive the request for refund we will process it within 7 business days as per the refund policy.
If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.